Frequntly Asked Questions
Do you offer free Shipping?
Yes! We offer free standard shipping on orders, so there are no surprise delivery fees at checkout.
What payment methods do you accept?
We accept a range of payment processors, such as Visa, Mastercard, American Express, Discover, Diners Club, Maestro, UnionPay, Apple Pay, Google Pay, Shop Pay and PayPal. All payments are securely processed at checkout and encrypted for your safety.
How long does shipping take?
Orders are usually processed within 3 with delivery typically taking 3-8 days depending on your location. You’ll get tracking as soon as it’s on the way.
How can I track my order?
Once your order ships, we’ll email you a tracking number. You can also use our Track Your Order page anytime for the latest updates
What if my order arrives damaged or incorrect?
Don’t stress - send us your order number and a quick photo of the issue, and we’ll help get it sorted.
Is my payment information secure?
Yes. Payments are securely processed through our checkout, and we does not directly store your card details
What if my parcel is delayed or lost?
Tracking can occasionally take a little longer to update. If your order seems unusually delayed, get in touch and we’ll look into it for you